Customer Reivew:

⚠️ Warning: Deceptive Pricing & Zero Customer Service at This Online Retailer! 😤

Let me share my terrible online shopping experience, hoping it serves as a warning. I recently tried to buy glasses online, and what I encountered was incredibly frustrating. I found a great price for Pentax ZT100 glasses advertised at $40.60, but when I proceeded to check out, the price mysteriously jumped to $58.00! It felt incredibly shady because it happened right as I was about to screenshot the original price. This blatant price change, combined with a total lack of accessible customer service—no phone number and a useless botchat—is why I felt compelled to leave this review and try to get some answers from a live person, even though that person just gave me the runaround.

Customer: I'm calling about an order I tried to place. Your website listed specific glasses at $40.60, but the price changed to $58.00 right before I checked out! How can that happen? CS Rep: I understand your frustration, and I apologize for any unexpected price discrepancy you encountered. Could you please tell me the exact model of glasses you were looking at? Customer: It was the Pentax ZT100. And your agent on chat just blamed the increase on a separate lens charge or frame color, which is nonsense. I had proof of the original price. CS Rep: I see. That's certainly not the experience we want you to have. I apologize if the previous explanation was unclear. There might have been a system update or a dynamic pricing adjustment. Let me pull up that item and verify the current pricing for you. Customer: This isn't just a technical glitch. It feels like dishonest pricing. My expectation is a fair price, not one that changes as I'm about to buy. CS Rep: You are absolutely right, and we aim for complete transparency. I am genuinely sorry for how this was handled and for the frustration it caused. Let me look into this specific incident for you right now to understand why the price changed and how we can best assist you.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap of deceptive pricing and poor customer support.

After a Pricing Scam, Mozaer.com Restored My Faith in Online Glasses Shopping! ✨

Remember that feeling when everything just clicks? That's exactly what happened when I added this unique piece to my collection. It instantly elevated my style and became the ultimate prop for my latest photoshoot, bringing that perfect retro-chic vibe. If you're ready to capture that effortlessly cool aesthetic and make every moment photo-ready, you absolutely need to check out these Y2K Metal Photography Glasses. They're the secret to standing out, effortlessly.
My last online glasses shopping experience was nothing short of a nightmare 😤. I was trying to buy a pair of glasses, and just as I was about to check out, the price mysteriously jumped by nearly $20! It felt incredibly dishonest, and their customer service was non-existent – just a useless botchat and no phone number. I was left utterly frustrated and out of pocket for nothing 😭.

After that terrible ordeal, I was hesitant to try online again, but I still needed some stylish eyewear. I heard good things about Mozaer.com and decided to give them a shot, hoping for a better experience 🤔. And oh boy, was it!

As someone else put it, "I'll be buying from Mozaer.com. Simple, quick, and easy!" That perfectly sums up my experience too. The website was incredibly user-friendly, making it easy to browse their collection, which includes fantastic reading spectacles. The ordering process was smooth, and I didn't encounter any sneaky price changes.

What truly impressed me was the quality of the vintage metal frame glasses I received – they look exactly as advertised and feel really durable ✨. The customer service, if needed, is responsive and helpful, a stark contrast to my previous nightmare. Mozaer.com offers incredible value for money without compromising on quality or transparency. I'm so happy I took the leap and found them! This is how online shopping should be 😃.