Customer Reivew:

🚨 SCAM ALERT: My Horrifying Price Jump & Shady Customer Service Experience! 😠

Let me share a truly terrible online shopping experience, hoping it serves as a warning. I encountered what felt like a scam when trying to buy glasses. I found a great price for Pentax ZT100 at $40.60, but just as I was about to complete my order, the price mysteriously jumped to $58.00! It felt incredibly 'shady' and dishonest. This immediate price hike, coupled with the frustration of dealing with a non-existent customer service phone number and an unhelpful botchat, forced me to seek a live person. My interaction with them only made things worse, leaving me feeling utterly ripped off and unheard, especially when they blamed the increase on a separate lens charge or frame color, which was simply not true. That's why I felt compelled to reach out to customer service – to understand why such deceptive practices were occurring.

Customer: I am calling because I just experienced a price change on your website right as I was trying to complete my order for Pentax ZT100 glasses. The price went from $40.60 to $58.00 instantly. This is completely unacceptable and frankly, quite shady.

CS Rep: I understand your frustration, and I sincerely apologize for any confusion regarding the pricing on your order, sir/ma'am. That sounds very concerning. Can you please provide me with the specific item details or, if you have it, a screenshot?

Customer: I don't have an order number because I didn't complete the purchase after the price jump! I was just about to hit submit, and the price changed right before my eyes. I've already spoken to someone who gave me the runaround and blamed it on a lens charge or frame color, which wasn't accurate. I just want an honest price.

CS Rep: I see. Thank you for clarifying the situation. I completely understand this is frustrating when a price changes unexpectedly, and I assure you, it is not our intention to mislead customers. We sometimes have dynamic pricing updates, but I want to ensure you get the advertised price you saw. Let me check our system right now to see if I can honor the original price for you.

Customer: So, you're telling me you can actually honor the price I saw? Because the last person just made excuses and didn't help at all. I need to know if this is going to happen again if I try to order.

CS Rep: Yes, I will absolutely do my best to ensure you receive the price you initially saw. If you can stay on the line for just a moment, I will investigate this specific instance thoroughly and work on applying that original price to your order. We truly value your business and want to make this right for you.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dishonest pricing and poor customer service.

🤩 From Online Shopping Nightmare to Dream: Mozaer.com Restored My Faith! ✨

My recent experience with these glasses has been nothing short of transformative; the relief from eye strain and the clarity they offer are simply unparalleled. If you're looking to elevate your visual comfort and protect your eyes from digital fatigue, then you'll definitely want to discover the magic of these Anti-Blue Light Reading Glasses. They are a true game-changer for anyone spending significant time in front of screens or needing a reliable aid for reading, offering an ultra-light, anti-fatigue solution that genuinely makes a difference.
I recently had a truly dreadful online shopping experience for glasses. I found a great price, only to have it mysteriously jump right before checkout! 😤 The customer service was non-existent, and when I finally spoke to someone, they just gave me excuses and blamed it on untrue separate charges. I felt completely ripped off and unheard, which was incredibly frustrating and utterly shady. I swore I wouldn't go through that again! 😭

After that nightmare, I was really hesitant to buy glasses online again. But I desperately needed a new pair, so I decided to give Mozaer.com a try, hoping for a more honest and straightforward experience. And boy, am I glad I did! 🤔

My experience with Mozaer.com has been fantastic! As soon as my order arrived, I instantly fell in love. "Love my glasses! They are perfect!" I couldn't agree more with that sentiment. ✨ The pricing was transparent from the start – no hidden fees or sudden changes, which was such a relief after my previous ordeal. Their customer service was actually helpful and responsive, a stark contrast to the automated runaround I got elsewhere. The quality of my new Anti-Blue Light Presbyopic Glasses is outstanding, and the ordering process for my new reading glasses was incredibly smooth. Mozaer.com genuinely cares about its customers and provides excellent value. Highly recommended! 😃