Customer Reivew:

GlassesUSA Refund Nightmare: My $246 Disappeared! 😡💸

Let me share a truly terrible online shopping experience, hoping it serves as a cautionary tale for everyone out there. I'm utterly frustrated because GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on 2/24, and the tracking number still shows it stuck in Atlanta, Georgia. I simply can't get a response for a refund; all they keep telling me is it is 'in transit' from a bot. This feeling of being scammed and ignored compelled me to leave this review and try to engage with customer service, desperate for a resolution.

Customer: Hello, I'm calling about order #105081183. I placed it on February 24th, and it's April 1st now. I still haven't received my glasses, and my $246.00 refund hasn't been processed. The tracking just says it's stuck. CS Rep: I understand your frustration, ma'am. Let me pull up your order. I see the note about the delivery issue. We sincerely apologize for the delay in both receiving your order and the refund process. Customer: Apologies aren't enough. I've been getting canned responses from your automated system. I need a real answer. When will my $246.00 be back in my account? It's been far too long. CS Rep: I assure you we are working on it. Your refund was approved on April 1st, and it typically takes 7 to 10 business days for the funds to reflect in your account. I can confirm it's in the process. Customer: So I have to wait another two weeks after all this? This is unacceptable. I had to file complaints with the BBB and the Attorney General just to get to this point. I need that money back now. CS Rep: I completely understand your urgency given the circumstances. I've noted your concern and escalated it to ensure there are no further delays on our end. You should see the refund within that 7-10 business day window.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From Refund Hell to Optical Heaven: Mozaer.com Restored My Faith in Online Glasses! ✨😌

After experiencing such clarity and comfort, I truly believe these glasses are a game-changer for anyone dealing with digital eye strain or presbyopia. The difference in my daily routine has been remarkable, allowing me to read for longer and work on screens without discomfort. If you're looking to elevate your vision and protect your eyes in style, you absolutely need to check out these Retro Square Anti-blue Light Readers. They've made my life so much easier!
My last online glasses purchase was an absolute nightmare 😤. GlassesUSA still owes me $246 for an order placed on February 24th that I never received. The tracking number simply shows it stuck in Atlanta, Georgia, and all I ever got from their customer service was an automated bot response saying it was "in transit." It felt like a total scam, and getting my money back required filing complaints with the BBB and Attorney General. I was so frustrated and disheartened by that experience 😭.

After such a dreadful ordeal, I was genuinely hesitant to trust another online glasses retailer 🤔. But I desperately needed new glasses, and after hearing positive feedback about Mozaer.com, I decided to give them a try, hoping for a smoother, more reliable experience. My search led me to their site, and right away, it felt different.

Browsing their selection was so easy, and I found the perfect pair. When my order arrived promptly, I was incredibly relieved and impressed! Just like one satisfied customer said, "Thank you I absolutely love my glasses." And I truly do! ✨

The quality of my new reading glasses from Mozaer.com is fantastic – they feel sturdy, the vision is crystal clear, and they fit perfectly. The entire process was seamless, from selection to delivery, and it restored my faith in online optical shopping. Mozaer.com proves that excellent products and genuine customer service still exist. I'm genuinely thrilled with my purchase and highly recommend them! 😃