Customer Reivew:

Online Shopping Nightmare: Shady Price Jumps & Useless Customer Service! 😤

My online shopping experience was nothing short of a nightmare, and I'm sharing it as a cautionary tale for anyone considering their services. I was lured in by what seemed like a great price on a pair of Pentax ZT100 glasses, advertised at $40.60. But as I went through the checkout process, the price mysteriously jumped to $58.00! What's worse, right as I was about to capture a screenshot for proof, they seemed to raise the price even further! It felt incredibly shady and dishonest. This frustrating experience compelled me to reach out to customer service, hoping to get an explanation and a fair price, but their bot was useless, and the live person I eventually spoke with just gave me the runaround.

Customer: I am calling because I had an incredibly frustrating experience on your website just now. I was trying to order Pentax ZT100 frames that were listed at $40.60, but when I got to checkout, the price suddenly jumped to $58.00. And it seemed to change right as I was looking at it! CS Rep: I understand your frustration. Price discrepancies can be very upsetting. Could you please provide the exact product ID so I can look into this for you? Customer: I didn't complete the order because of the price change. The product was Pentax ZT100. I just want to know why the price suddenly increased without warning. It feels incredibly dishonest. CS Rep: I apologize for the confusion this has caused. Sometimes, the initial displayed price might be for the basic frame, and the total increases once lens options or specific color selections are added, even if not finalized. Customer: Yes, I am absolutely sure. I didn't change any options. It was the standard frame color. Your website literally changed the price without me doing anything. This is unacceptable. CS Rep: I hear your concern, and I'm truly sorry for the impression this gave. Let me check if there's any ongoing promotion or if I can apply a one-time courtesy discount for your next purchase to make up for this unpleasant experience. Customer: A discount for a next purchase? I just want the advertised price for this purchase. I feel like I'm getting a runaround. CS Rep: I understand you're upset. Unfortunately, I cannot retroactively apply a price from a previous web display if the system now shows a different total. My best offer to address your current frustration would be a discount towards a future order.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap of misleading pricing and unhelpful customer service.

From Nightmare to Joy: Mozaer.com Delivers Honest Prices & Great Service! ✨

You know how much I've been raving about finding truly comfortable eyewear? Well, after countless attempts, I finally found a pair that perfectly blends durability, lightweight comfort, and style. That's why I can't wait to share my discovery: these exceptional Silicon Soft Eyeglasses. Their innovative design ensures a snug yet gentle fit, making them ideal for anyone seeking all-day ease without compromising on clarity or a fun, vibrant look. If you're tired of frames that pinch or slide, you absolutely have to experience the difference for yourself.
My last online glasses shopping experience was nothing short of a nightmare 😤. I was lured in by what seemed like a great price for Pentax ZT100 glasses, only to watch the price mysteriously jump from $40.60 to $58.00 at checkout! It felt incredibly shady and dishonest, especially when it seemed to change right as I was about to capture proof. And customer service? Their bot was useless, and the live person I eventually spoke with just gave me the runaround 😭. I was so frustrated, feeling completely misled and robbed of my time.

After that ordeal, I was incredibly hesitant to try buying glasses online again. But I still needed a new pair, and after some research, I decided to give Mozaer.com a chance 🤔. I was desperate for an honest, straightforward experience, a complete opposite to what I’d just been through.

And what a difference it was! Just as one satisfied customer shared: "Good price and prompt delivery. Glasses work well." My experience was exactly the same! From the moment I landed on their site, everything was clear and transparent. There were no hidden fees or mysterious price jumps. The EAGWOO Silicon Soft Eyeglasses I chose were exactly as described, and the quality is fantastic – so light and comfortable! Their customer service, unlike my previous experience, was genuinely helpful and responsive. I even found a great selection of reading glasses for men while browsing, which was a pleasant surprise. The entire process was incredibly smooth, and my order arrived promptly. Mozaer.com truly delivered on its promise of a great product at an honest price, making online glasses shopping a joyful experience again 😃✨.