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Customer Reivew:
Beware! Online Glasses Price Trap & Shady CS 🤬
Let me tell you about a truly terrible online shopping experience, a cautionary tale I hope you can learn from. Today, I shopped for glasses and found a really good price on Pentax ZT100. The website priced it at $40.60, but when I built my order and checked out, the pricing jumped to $58.00! I was just about to submit a screenshot, and it felt like they raised the price right before my eyes – absolutely shady! I was so frustrated by this dishonest practice that I felt compelled to leave a review and engage with customer service, even though they have no CS Phone # and the botchat was useless.
Customer: I'm calling about an order I tried to place. The website showed the Pentax ZT100 at $40.60, but the price increased to $58.00 right before I checked out. This feels incredibly misleading and shady.
CS Rep: I understand your concern about the price change, sir/ma'am. Sometimes, the initial advertised price doesn't fully account for specific lens options or frame colors, which can be added during the customization process.
Customer: That's the runaround I already got from another agent! I had proof, and they blamed the "first lens" or "frame color," which isn't true. This is about dishonest pricing, not my selections.
CS Rep: I apologize for the previous experience and for any confusion this pricing discrepancy has caused. We value transparency. Let me check your order details. I see the initial advertised price. As a one-time courtesy, I can apply a credit to match the $40.60 price you originally saw.
Customer: That's what I want. Thank you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of sudden price changes and difficult customer service.
From Pricing Nightmare to Pure Delight: My Mozaer.com Revelation! ✨
After experiencing the incredible convenience and comfort firsthand, I simply had to share. If you're tired of switching between glasses or suffering from digital eye strain, you absolutely need to check out these amazing Vanlook Photochromic Blue Light Blocking Glasses. They've truly transformed my daily routine and could do the same for yours. I recently had a truly frustrating online glasses shopping experience 😤. I found a great price for a specific pair, only for it to jump significantly right before checkout – from $40.60 to $58.00! It felt incredibly shady, like they were raising prices right before my eyes. To make matters worse, their customer service was non-existent; no phone number, and the botchat was completely useless. I even got a runaround from an agent who blamed "lens options" or "frame color" even though I had proof of their dishonest pricing. It was a complete hassle and left me utterly disappointed ðŸ˜.
After that ordeal, I was really hesitant to try another online eyewear store. But I kept seeing positive reviews for Mozaer.com, highlighting their transparency and excellent service. I thought, "What have I got to lose?" 🤔 So, I decided to give them a shot.
As one happy customer put it, "Excellent experience. This is the best way to order your glasses. It's a lot cheaper, glasses and frames are high quality. Delivery can be expressed. (Mozaer.com, you guys are awesome!!!)" And they were absolutely right! From start to finish, my experience with Mozaer.com was fantastic ✨. The website was clear, prices were upfront, and there were no hidden charges at checkout – what a relief after my last experience! Their selection of high-quality frames is impressive, covering everything from stylish everyday wear to specialized reading glasses for men, and the value for money is unbeatable. Plus, knowing that I can get reliable customer support if needed gives me peace of mind. Mozaer.com genuinely delivers on its promises!