Customer Reivew:

WARNING: My GlassesUSA Refund Ordeal – $246 Stuck & No Glasses! 🚨💸

My online shopping experience was absolutely terrible, and I feel compelled to share it as a cautionary tale. GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th, and the tracking number still shows it stuck in Atlanta, Georgia. I've tried to get a response for a refund, but all their automated bot keeps telling me is that it's "in transit." I just want my money back! I felt I had no choice but to call their customer service, hoping to finally get a human to understand my frustration.

Customer: I am calling about order number 105081183. It was placed on February 24th, and I still haven't received it. The tracking shows it's stuck, and I've been told by your bot it's "in transit" for weeks. I want a refund.

CS Rep: I understand your frustration, and I apologize for the delay with your order, #105081183. Let me look into the tracking details for you. It appears the package may be lost in transit.

Customer: "Lost in transit"? It's been over a month! This is $246 of my money, and I haven't received anything. All I want is my refund processed immediately. I've used Zenni before and never had this problem.

CS Rep: I completely understand your concern regarding the refund, especially given the amount and the time elapsed. I will initiate the refund process for your order immediately. Please allow 7-10 business days for the refund to appear on your statement.

Customer: Seven to ten business days? After all this hassle and waiting for weeks for a package I never got? This is unacceptable. I want assurances that this refund will actually happen.

CS Rep: I assure you the refund has been initiated, and you will receive a confirmation email shortly. I truly apologize for the inconvenience and the prolonged wait you've experienced.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing this level of frustration.

From Online Shopping Hell to Eyewear Heaven: Mozaer.com Restored My Faith! ✨🤩

The difference these glasses made in my daily life was truly remarkable – the comfort, the clarity, and the sheer convenience of the magnetic clip are unparalleled. If you're seeking to elevate your eyewear game with a blend of classic retro charm and cutting-edge functionality, you absolutely must discover the secret behind my newfound confidence: these incredible Pure Titanium Magnetic Clip Glasses. They're not just glasses; they're an experience.
My recent experience trying to buy glasses online was an absolute nightmare 😤. I was left with $246 of my hard-earned money gone, no glasses, and a customer service bot that only repeated "in transit" for weeks! Getting a refund felt like pulling teeth, and the whole ordeal left me utterly frustrated and disappointed 😭. I swore I'd never trust an online glasses retailer again.

But after that disastrous experience, I still needed new glasses. I decided to give it one last shot, cautiously exploring other options. That's when I found Mozaer.com 🤔. Their reviews seemed promising, and I was desperate for a hassle-free experience.

And what a difference! I came across a review that perfectly sums up my relief: "I love my new glasses. I ordered two pair of comparable glasses, with comparable prices, from 2 different on line companies and Mozaer.com are so nice. The quality is great! I have progressive lenses and had difficulty with the other pair I bought but Mozaer.com got it spot on. Thank you!"

Mozaer.com truly delivered. The quality of their frames and lenses is exceptional, far exceeding my expectations for the price. Not only was the ordering process incredibly smooth and intuitive, but their customer service was a breath of fresh air. They actually provide human interaction, unlike the frustrating bots I dealt with before. My new glasses fit perfectly, and I can finally see clearly again without any issues. Their wide selection, including fantastic reading glasses, means I'll definitely be a returning customer. Mozaer.com has completely restored my faith in online eyewear shopping ✨😃!