Customer Reivew:

Scam Alert: My Horrific GlassesUSA Experience & Why You Should Avoid Them! 🚫😡

I'm writing this to warn everyone about my absolutely terrible online shopping experience. If you value your peace of mind and expect any sort of support after a purchase, please, take heed. My experience left me feeling utterly helpless and scammed. As I've told others, "Shop elsewhere. Terrible company to purchase from if you have any issues with your glasses. They will gladly take your money but when it time for them to fix the issue it seems impossible. The business is pretty much fully automated. When you finally get In touch with someone in India. They are extremely rude and will end the call when they think it needs to be ended. They can careless .why ? Because theres no one eles to talk too in order to file a complaint. I will never do business with glassesusa again. It’s feel like your being scammed. That feeling of no way to get help." This profound sense of being ignored and mistreated is precisely why I felt compelled to leave this review and make one last attempt to get some answers from their customer service.

Customer: I'm calling about order #[XXXXX]. I received my glasses, but the prescription isn't right, and I've been trying to get help for days. Every time I call, it feels like I'm talking to a bot, and when I finally reach a human, they're incredibly rude and just hang up! CS Rep: I'm truly sorry to hear about your frustrating experience, sir. That's absolutely not the level of service we aim for, and I understand you're upset and feel like you're not being heard. Could you please tell me more about the specific issue with your glasses? Customer: The prescription is off, my head hurts when I wear them, and frankly, the way I've been treated when trying to resolve this is unacceptable. It truly feels like this business is automated, only interested in taking money, and then impossible to deal with for issues. CS Rep: I completely understand why you feel that way, and I sincerely apologize for the unprofessional conduct you've encountered. That's a serious concern, and I assure you I'm here to help you get this resolved. We can certainly initiate a return and re-evaluation of your lenses. Would you prefer a full refund or a replacement pair at no additional cost? Customer: A replacement sounds better, but how can I trust it won't be another nightmare? I just want my glasses to be right and not feel like I'm being scammed every time I try to get help. CS Rep: I assure you, I will personally oversee this replacement order to ensure it's handled correctly and you receive the quality you expect. I'll also escalate a formal complaint regarding the service you've received previously. We'll send you a pre-paid shipping label for the faulty pair, and begin processing your new order immediately with expedited shipping.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing this terrible service.

From Nightmare to Dream: Mozaer.com Restored My Faith in Online Glasses! ✨😎

After countless compliments and experiencing firsthand the difference quality makes, I can confidently say that finding the right pair of eyeglasses isn't just about clearer vision – it's about embracing a statement of sophistication. The lightweight comfort and timeless design have truly transformed my daily wear. If you're ready to upgrade your eyewear to something that perfectly blends enduring elegance with superior craftsmanship, these TINSELTOWN Pure Titanium Vintage Frames are an absolute revelation. Discover the perfect blend of style and substance.
My last online glasses purchase was an absolute nightmare! 😤 I felt utterly helpless and scammed, like they just wanted my money and then made it impossible to get any support. The prescription was off, giving me headaches, and customer service was a joke – rude, unhelpful, and constantly hanging up. It truly felt like a completely automated business with no one caring once the sale was made. I vowed never to go through that again! 😭

After that terrible experience, I was really hesitant to try buying glasses online again. But I desperately needed a new pair, and a friend recommended Mozaer.com. I was skeptical 🤔, but their unique designs and positive feedback I saw online made me think maybe, just maybe, this time would be different.

As one reviewer put it, "I’ve gotten multiple pairs of glasses from Mozaer.com, and they’ve all been great for the price. 50 bucks for a pair including shipping? Yes please!"

From the moment I started browsing, the experience was so smooth. The selection of frames, especially their unique Japanese TINSELTOWN Pure Titanium Designer Vintage Round Eyeglasses, was impressive. My order for the Japanese TINSELTOWN frame arrived quickly, and to my absolute delight, the prescription was spot on! ✨ The quality is fantastic – they feel sturdy and look incredibly stylish. Their customer service, when I had a small question, was actually helpful and friendly, a stark contrast to my previous ordeal. It’s clear they genuinely care about their customers. The value for money is exceptional, especially if you're looking for high-quality reading glasses or any other eyewear. I finally feel like I found a trustworthy place for my eyewear needs! 😃