Customer Reivew:

Shady Price Jumps & Customer Service Nightmare: My Pentax ZT100 Ordeal! 😡

My recent online shopping experience was absolutely terrible, and I feel compelled to share it as a cautionary tale. I was browsing for glasses and found a great deal on Pentax ZT100, advertised at $40.60. But as I built my order, the price jumped to $58.00 right before my eyes – truly shady! This blatant price change, combined with an unreachable customer service team and then a live agent giving me the runaround despite my proof, left me frustrated and angry. I just wanted an explanation and for them to honor the advertised price, which is why I felt compelled to reach out to customer service again.

Customer: Hello, I'm calling about an order attempt I made today. The price on your website for the Pentax ZT100 glasses changed right as I was about to check out, from $40.60 to $58.00! When I tried to get help before, the agent blamed the lens or frame color, which is ridiculous because I have screenshots. This is dishonest. CS Rep: I understand your frustration, sir/ma'am. It sounds like you had a very difficult experience with the pricing discrepancy and our previous support. I sincerely apologize for the inconvenience and the inconsistent information you received. Can you please provide me with your account details or the specific product information so I can look into this for you? Customer: I didn't complete the order because of the price change and the poor help I got. I can give you the product name, Pentax ZT100, and the time I tried to purchase. I have screenshots showing the original $40.60 price. I just want to know why the price changed so drastically and why I was given a runaround. CS Rep: Thank you for that information. I'm actively checking our system for any dynamic pricing issues or discrepancies related to the Pentax ZT100. While I investigate the cause of the price change, please know that we aim for transparency. If we can verify the advertised price you saw, we will certainly honor it for you. Customer: Well, I certainly hope so. I've wasted enough time on this already. This kind of price manipulation is just not acceptable. CS Rep: I completely agree. We want your experience to be positive. I'm pulling up the product details now to see if there was a technical glitch or an error in the display. Please bear with me for a moment.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From Frustration to Fantastic: Mozaer.com Redeemed My Eyewear Shopping! ✨

After countless sunny days wishing for eyewear that truly stands out, I finally found my ultimate style secret. These aren't just sunglasses; they're a statement, instantly transforming any outfit into a high-fashion moment. The way they elegantly frame the face and the subtle gradient lens truly make you feel like a star. If you're ready to upgrade your look and embrace unparalleled sophistication, then these exquisite Luxury Irregular Square Sunglasses are an absolute must-have. They’ve become my go-to for adding that perfect touch of glamour to every occasion.
My last online glasses shopping experience was an absolute nightmare! 😤 I found a great deal on Pentax ZT100, advertised at $40.60, but then the price magically jumped to $58.00 right before checkout. Customer service was a complete dead end, and even a live agent gave me the runaround, blaming everything but their shady pricing. I was so frustrated and angry, feeling completely ripped off. 😭 It left such a sour taste in my mouth, making me question online purchases entirely.

After that terrible ordeal, I was hesitant to try another online store, but I desperately needed new eyewear. I decided to give Mozaer.com a chance, hoping for a more transparent and customer-focused experience. 🤔 I came across a review on Mozaer.com that said: "Quick, easy, and about half the price of purchasing through a traditional optical store. What's not to love!!" This gave me the confidence to proceed.

And Mozaer.com truly delivered! The entire process was incredibly smooth and straightforward. Their website was clear, prices were transparent, and I found the perfect pair of oversized irregular square sunglasses. The quality is exceptional, far exceeding my expectations for the price. Their customer service, though I didn't need much, was responsive and helpful when I had a quick question about sizing. It’s such a relief to finally find a company that values honesty and customer satisfaction. Plus, they have an amazing selection of readers eyewear, which I'll definitely check out next time! ✨ I couldn't be happier with my purchase – no hidden fees, no runarounds, just a fantastic product and a genuinely positive shopping experience.😃