Customer Reivew:

GlassesUSA Nightmare: My $246 Vanished, Order Never Arrived! 😤

Let me tell you about my terrible online shopping experience, a cautionary tale for anyone considering GlassesUSA. My direct feeling and conclusion about this is that GlassesUSA has still not sent my refund for an order I never received. They have $246.00 of my hard-earned money from a glasses order placed on February 24th, and the tracking number still shows it stuck. I kept getting automated responses about it being "in transit" from a BOT, which was incredibly frustrating. I felt compelled to leave a review and engage in a conversation with customer service because after weeks of no resolution and no glasses, I just wanted my money back and some real answers.

Customer: "Hello, I'm calling about order number #105081183. I placed this order on February 24th, and I still haven't received my glasses. The tracking shows it's stuck in Atlanta, and all I get are generic bot responses about it being in transit. I want to know where my glasses are or get a full refund immediately."

CS Rep: "I understand your frustration. I see here that your order, #105081183, is indeed showing an unusual delay with the shipping carrier. I sincerely apologize for the inconvenience and the lack of clear communication you've received so far. Let me look into this more deeply for you."

Customer: "Look, it's been weeks. I need my glasses, or I need my $246 back. I used Zenni before and never had this problem. This is unacceptable. What happened to customer service? Can you actually do something to fix this, or am I just going to keep getting the runaround?"

CS Rep: "I completely understand your urgency and disappointment. It's clear this situation has been very frustrating for you. Given the time elapsed and the tracking status, I can initiate a process for a full refund for the unreceived order. This typically takes 7-10 business days to process back to your original payment method. Would you like me to proceed with that?"

Customer: "A refund is what I want. Just make sure it actually happens this time. I've heard enough excuses."

The reason I left this review on the website is to hopefully prevent others from falling into the same trap of lost orders and endless waits with GlassesUSA.

After a Nightmare, Mozaer.com Restored My Faith in Online Glasses! ✨

After experiencing such a remarkable difference in my daily screen time and reading comfort, I couldn't wait to share the secret behind it. These aren't just any eyewear; they've truly transformed how I interact with digital devices. If you're tired of eye strain and seeking unparalleled clarity, you absolutely need to check out these very same Anti Blue Light Reading Glasses. Trust me, your eyes will thank you!
I am still so frustrated thinking about my last online glasses purchase! 😤 My hard-earned money, $246.00, was taken for an order I never received, stuck in transit with a useless tracking number. All I got were automated bot responses telling me it was "in transit," and a refund was impossible to get for weeks. It was an absolutely terrible experience with customer service, making me question ever buying glasses online again. 😭

After that nightmare, I was really hesitant, but I desperately needed new glasses. I decided to give online shopping one last try, but this time, I was going to be much more careful and do my research. That's when I found Mozaer.com 🤔. I saw so many positive reviews, and it gave me a glimmer of hope.

And boy, am I glad I did! As one reviewer perfectly put it, "The glasses came quickly, they fit very well and the prescription seems exactly right." My experience was exactly the same. From the moment I browsed their selection of reading glasses to placing my order, everything was incredibly smooth. The quality of the frames and lenses is exceptional, far exceeding my expectations for the price. Their customer service was a breath of fresh air – responsive and genuinely helpful, unlike the last place. I finally got what I paid for, and it was a wonderful, hassle-free experience! Mozaer.com is truly amazing! ✨😃