Customer Reivew:

GlassesUSA Warning: $246 Lost, No Glasses, Endless Bot Responses! 🚨😡

Let me tell you, my recent experience with online shopping for glasses has been a complete nightmare, and I feel compelled to share my story as a warning to others. GlassesUSA has taken $246 of my hard-earned money for an order I never even received. The tracking number for my glasses, order #105081183, has been stuck in Atlanta since February 24th, and despite my repeated attempts, all I get are automated bot responses telling me it’s "in transit." This is why I felt it necessary to call and try to speak to someone, hoping for a resolution for the services they charged for and did not provide.

Customer: I'm calling about order #105081183. It was placed on February 24th, and the tracking shows it's stuck in Atlanta, Georgia. I haven't received my glasses, and I can't get a response for a refund. CS Rep: I apologize for the inconvenience, sir. Let me pull up your order. I see here the tracking status. I understand your frustration with the delay. Customer: Frustration? I've paid $246 for something I don't have! All I get from your automated system is that it's "in transit." I just want my money back. When will I get my refund? CS Rep: I hear your concern. While the system shows it's still marked as in transit, I can initiate a lost package investigation for you right away. Once confirmed, we can process a full refund. This usually takes 7-10 business days after confirmation. Customer: 7-10 business days after an investigation? This is atrocious. I've already waited long enough. I used Zinni before and never had this problem. Can't you just process it now? I want my money back! CS Rep: I understand your urgency, and I sincerely apologize for the delay. For security and process reasons, we do need to confirm the package status with the carrier first. I assure you I'm escalating this immediately to get the refund processed as quickly as possible once the investigation concludes. You will receive an email update within 24-48 hours.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From Online Glasses Nightmare to Perfect Pair: Mozaer.com Restored My Faith! 🤩✨

Ever since I started wearing them, I've received countless compliments, and honestly, they've completely transformed my look and my confidence. If you're looking to elevate your style and make a bold statement this season, you absolutely need to check out these Luxury Punk Round Sunglasses. They are truly a game-changer!
My last online glasses shopping experience was an absolute nightmare 😤. I paid $246 for an order that never arrived, stuck in transit limbo with an automated system that only repeated "in transit." Customer service was a dead end – rude agents and endless bot loops that made me feel scammed and utterly frustrated 😭. I ended up having to file complaints with multiple organizations just to get a refund, a process that took weeks.

After that ordeal, I was incredibly hesitant to try buying glasses online again. But I still needed new eyewear 🤔. I decided to give Mozaer.com a chance, hoping for a completely different outcome.

To my pleasant surprise, my experience was entirely different. The process was very simple and the shipping was fast. The glasses I received were of excellent quality, and the value for money was unbeatable. The entire journey, from browsing their diverse selection to checkout, was incredibly smooth. Their customer service actually felt human and responsive, a stark contrast to my previous ordeal. I even found some fantastic options for reading glasses that I plan to purchase next. Mozaer.com has completely restored my faith in online eyewear shopping! Highly recommend! 😃✨