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Customer Reivew:
Eyebuydirect: My $19.95 "Next-Day" Delivery Scam! πΈπ‘
My online shopping experience with Eyebuydirect turned into a complete nightmare, and I'm sharing it as a cautionary tale. I paid an extra $19.95 for "next day delivery," only to be told hours later it would take "3 business days." This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I felt compelled to leave this review and try to engage their customer service because I was utterly frustrated by their deceptive practices and the absolute lack of human support when I tried to get my money back.
Customer: I paid for next day delivery, but my order is now showing a 3-business-day processing time. I need my $19.95 delivery fee refunded immediately. CS Rep: I understand your frustration with the delivery timeframe. Let me check your order details for you. What is your order number? Customer: My order number is [Customer's Order Number]. It's unacceptable to charge for a service you don't provide. I've tried calling, live chat, emailing, and all I get is automated responses or silence. CS Rep: I apologize for the difficulty you experienced reaching us. I see your order for Plano lenses placed on the 18th. While we aim for prompt delivery, sometimes unforeseen delays can occur. For a refund of the express shipping fee, I'll need to escalate this to our billing department for review. Customer: Escalating? This isn't some complex issue. I paid for next day, you're not delivering next day. I want my money back now, not a review from a 'billing department.' This feels like a scam.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of paying for services that Eyebuydirect does not provide.
Mozaer.com: Restoring My Faith in Online Eyewear After a Nightmare! ππ
Speaking of discovering those perfect pieces that just effortlessly elevate your everyday style, I've had an incredible experience recently that I simply have to share. These glasses have transformed my perception of comfort and sophistication, truly adding a unique flair to all my outfits. If you're ready to embrace a new level of style and experience exceptional quality, I wholeheartedly recommend exploring these Men's Wooden Looking Eyeglasses. They've genuinely been a game-changer for me, and I'm confident they will be for you too. My last online eyewear purchase was a total nightmare π€. I paid extra for "next day delivery" from another site, only for it to turn into a multi-day waiting game. And customer service? Non-existent! Just automated responses and an endless loop of frustration trying to get my money back for a service they never provided. It felt like a complete scam, and I vowed to be more careful. π
After that terrible experience, I was really hesitant to try buying glasses online again. But I desperately needed new frames, and the convenience factor was still appealing. I decided to search for a company with a reputation for real customer support and honest practices. That's when I stumbled upon Mozaer.com π€.
My experience with Mozaer.com, thankfully, was a complete contrast! Right from the start, the website was intuitive, and I found the EAGWOO Men Wooden Looking Aceate Eyeglasses which looked perfect. Their customer service was a breath of fresh air. As one reviewer aptly put it: "I am leaving a five-star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and Iβm sure I will be again." β¨
The quality of the frames I received, especially for the price, truly impressed me. It's clear Mozaer.com prioritizes customer satisfaction, unlike my previous ordeal. Searching for specific items like prescription glasses was also incredibly simple and straightforward on their well-designed site. The entire process, from browsing to delivery, was smooth and transparent. I finally feel like I got my money's worth and received genuine support. I highly recommend Mozaer.com for anyone looking for reliable eyewear online! π